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Shipping policy

Worldwide Shipping

Rack-It-Up customers live all across the globe, so we can ship to anywhere with a letterbox. For P.O. boxes outside Australia and Europe, please use the regular shipping option at checkout.

We usually dispatch orders within 2 working days. Delivery times vary based on selected service and destination. Regular post ranges from 3 to 28 working days depending on the shipping address.


Express Shipping

We offer express delivery to most locations with tracking available. Express shipping is generally 1–3 working days for the US, UK and Australia, and anywhere from 2–8 working days for other countries. If you live down a kangaroo trail in Kalkarindji, please allow a bit of extra time.

​In a few locations around the world, we don’t offer an express option. This is because the current express services in those regions aren’t reliable enough, or there are currently no options available in that region.


Customs Fees

Extra duties and taxes may apply to the following regions: Asia, South America, Africa, New Zealand and some European countries that are not members of the EU. Rack-It-Up will not be responsible for any customs and duties charged to a customer. If you’d like to find out more, please email our support team.

Australian Owned & Made

Proudly Australian Owned & Manufactured

From design to delivery, we make everything in-house right here in Australia.

Durable Injection Moulded Quality

Engineered to Last

Made with precision using industrial-grade injection moulding for long-term durability.

Free Shipping Australia Wide

Free Shipping, Coast to Coast

No matter where you are in Australia, enjoy fast, free delivery on every order.

Fast & Friendly Support

Talk to a Real Human

Have a question? Our Gold Coast team is ready to help with honest advice and quick responses.